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EU · ongoing · ~6 min read

EU DMA compliance — Booking.com

2024–present · online hotel booking, online travel

Booking.com is a European gatekeeper for hotel booking. The Commission is still checking parity and data rules. Older cases that limited wide price-parity clauses did not end this file.

The story

Hotels have fought parity clauses for a decade. The DMA adds a gatekeeper layer on top of those older investigations.

Booking was designated in 2024. Supervision is about whether hotels can price and contact guests without the platform's permission.

National cases and this DMA file can both exist. Closing one does not close the other.

Why it matters

Independent hotels are the business users.

Travelers see the result as where the cheapest rate is allowed to appear.

What was claimed

Gatekeeper duties restrict parity and data use.

Compliance is still being assessed.

The other side

Booking says parity prevents free-riding on its marketing and that it meets DMA duties.

What it means for you

A hotel's own website may be allowed to undercut the platform only where a rule actually requires it.

Bottom line

DMA supervision of Booking.com is a live case. It is not the same as the older parity investigations.

Timeline

  1. 2024

    Gatekeeper designation

    The Commission designated Booking as a gatekeeper for its hotel online-intermediation service.

  2. 2025–2026

    Duties under review

    Data access and price-parity practices are the compliance questions. They are not the same as a closed national parity case.

Key dates

Booking designated
2024
Supervision continues
2025–2026

Formal snapshot

Summary: Booking.com was designated a DMA gatekeeper for hotel intermediation. Parity, data, and ranking duties are under supervision, separate from older price-parity investigations.

Regulator / plaintiff argument: A gatekeeper hotel platform must not use parity or data rules to stop hotels from offering a better deal on their own sites.

Outcome: Designation took effect in 2024. Compliance supervision continued through 2026. Older European parity cases narrowed wide most-favored-nation clauses and did not retire this DMA file.

Conduct tags

exclusivityself preferencingdata lockin

Laws referenced

  • Digital Markets Act — Reg. (EU) 2022/1925

Companies

Sources

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