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EU · ongoing · ~10 min read

EU DMA cloud investigations (AWS and Azure)

2025–present · cloud infrastructure, enterprise software, cloud marketplaces

Most of Europe’s apps and company systems run on a few US clouds. In November 2025 EU regulators opened Digital Markets Act investigations into Amazon’s AWS and Microsoft’s Azure—asking whether lock-in fees, licences, and technical walls make switching or using rival software too hard. No fine yet.

The story

Cloud computing looks like a utility: rent servers, databases, and AI chips instead of owning a data centre. In practice, two US firms—Amazon and Microsoft—hold most of the European market, with Google a distant third.

Customers complain that moving data out is costly, that software licences are cheaper on the incumbent’s own cloud, and that marketplaces steer buyers toward the host’s tools.

The Digital Markets Act was written mainly for consumer platforms. Applying it to infrastructure clouds is a new chapter: the legal question is whether AWS and Azure are gatekeepers that businesses cannot reasonably avoid.

In November 2025 the Commission opened formal DMA investigations. That is not a verdict. It means staff can demand internal documents and, later, issue charges if they believe duties were breached.

Amazon and Microsoft say the cloud market is competitive, that customers multi-home, and that fees reflect real network and security costs. They also point to the Data Act as the proper switching statute.

Independent European software vendors hope DMA interoperability and non-discrimination duties will make it easier to sell on AWS and Azure without being undercut by the host’s own products.

Until a decision, treat “EU breaks up the cloud” headlines as speculation. The live fact is an opened probe.

Why it matters

Cloud lock-in raises costs for hospitals, banks, startups, and public agencies.

It tests whether the DMA reaches infrastructure, not only phones and social apps.

Licensing fights (especially Microsoft software on rival clouds) are a core SME complaint.

A finding could force cheaper egress and fairer marketplace ranking.

US–EU digital tension now includes the plumbing of the internet, not only consumer apps.

What was claimed

AWS and Azure may meet DMA gatekeeper criteria for cloud computing services.

Egress fees, technical formats, and contractual terms hinder switching.

Licensing and marketplace design self-preference the host’s software.

Rivals and customers need interoperability and non-discrimination duties that actually work.

The other side

Amazon and Microsoft say customers choose them on price and features and can multi-cloud.

They argue Data Act switching rules already address lock-in.

They warn heavy DMA duties could raise security costs and slow EU cloud investment.

They maintain market shares fluctuate and Google and others constrain prices.

What it means for you

If you run a business on AWS or Azure, watch for cheaper exit paths and clearer licence terms—those would follow a later decision, not the opening of the file.

Consumers will not see a new app; this is about the servers behind the apps.

No fine or order exists yet—November 2025 is the start date.

Public-sector cloud tenders in the EU may start asking vendors about DMA exposure.

Bottom line

EU DMA cloud investigations into AWS and Azure opened in November 2025. Lock-in and licensing are on the table; there is no infringement finding yet.

Timeline

  1. 2023–2024

    Cloud concentration debate

    European governments and software firms argued that AWS and Azure pair infrastructure scale with licensing and marketplace rules that make leaving expensive.

  2. 2024–2025

    Data Act and DMA overlap

    The Data Act added switching and egress themes; complainants still pushed for DMA-style duties if the clouds meet gatekeeper tests.

  3. November 2025

    Formal investigations

    The Commission opened DMA inquiries into AWS and Azure practices on interoperability, fees to leave, and treatment of rival software.

  4. 2026

    Evidence gathering

    Staff collect contracts and technical documents. No finding of non-compliance has been issued.

Key dates

DMA applied to designated gatekeepers
March 2024
Cloud switching / Data Act context
2024–2025
AWS and Azure DMA probes opened
November 2025

Formal snapshot

Summary: In November 2025 the European Commission opened Digital Markets Act investigations into Amazon Web Services and Microsoft Azure, examining whether cloud lock-in, egress fees, licensing, and interoperability practices undermine switching and rival software on the two largest EU cloud platforms.

Regulator / plaintiff argument: If AWS and Azure function as gatekeepers for enterprise computing, they cannot use pricing, licensing, or technical barriers to lock customers in or to disadvantage independent software that runs on their clouds.

Outcome: Investigations opened November 2025. No infringement decision or fine yet. Parallel work continues under the Data Act and classic Article 102 theories.

Conduct tags

market accessdata lockinexclusivityabuse of dominance

Laws referenced

  • Digital Markets Act — Reg. (EU) 2022/1925
  • TFEU Article 102 — Art. 102 TFEU

Companies

Sources

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